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"I find it so easy to listen to audiobooks while driving to work." Carol White
"I don't even notice the time go by, I get so entranced by the story being read to me." Alex Conseco
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Return Policy
Privacy Policy
Terms & Conditions
© 2008 MrAudioBook.com
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Return Policy
You may return new, unopened items sold and fulfilled by MrAudioBook.com within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error.
This page outlines the details of our returns policy rules and exceptions:
Items that are Not Returnable
MrAudioBook.com does not accept returns of the following items:
- Items purchased from sellers other than MrAudioBook.com.
Partial Refunds
Partial Refunds will be issued for the following items:
- Items that are returned more than 30 days after delivery. (50% value.)
- Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (50% value.) (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.)
- Any item not returned in the condition it was received. (value to be determined.)
Orders Returned After 30 Days
Unopened or orders with manufacturer's defects that were delivered more than 30 days ago will be eligible for an 80% refund. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, be sure to include the packing slip in the box, and ship the order to the address below:
Exchanges
If you received a faulty item and need to exchange it for the same item, mail it to the address below and request a replacement. If you would like to exchange an item for a different one, please return the original item to the address below (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.
Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.
Contact Us
RETURNS CENTER - MRAUDIOBOOK.COM
10850 Wilshire Blvd., Suite 380
Los Angeles, CA 90024 USA
Contact Customer Service by e-mail.
By Phone: Provide your phone number and we will call you right away.
[Note: this feature is currently available for customers in the U.S. and Canada only.]
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